We offer products, services, and additional support for people in difficult or vulnerable circumstances, from letters in Braille to supporting customers living with dementia.

To register for Huddle's Priority Services Register, click below to fill out an
application form. You can also call us at 0113 519 5434 to register or
email us at info@huddle.uk.com.

Priority Services Registry

Apply today

  • Our Priority Services Register is a free support service for people who may be vulnerable - this may be because of their age, health or disability, or if they’re going through a difficult time in their lives.

  • You may qualify for the Priority Services Register if any of the following apply:

    • You have reached state pension age.

    • You have a disability or a long-term medical condition.

    • You are recovering from an injury.

    • You have a hearing or visual impairment.

    • You have a mental health condition.

    • You are pregnant or have young children.

    • You have additional communication needs (such as difficulty speaking or reading English).

    Even if your situation isn’t listed here, you may still be eligible for registration, particularly if you require short-term support after a hospital stay.

Illustration of a group of diverse people who have vulnerabilities or disabilities, with some standing and some seated.

When you register

By registering, you can access services such as large print or Braille bills and free gas safety checks.We will also share your details with your network operator, who will contact you if your electricity supply is due to be interrupted.
They will help you understand what steps to take to stay safe.

Information about billing for Braille and audio invoices, indicating that bills, statements, and letters can be provided in Braille or large print, or read aloud.
Information about Huddle offering free gas safety checks for those who are eligible for the priority registry service, with an illustration of two people sitting on a sofa.
Information about free meter relocation and instructions for moving or installing a smart meter that Huddle offers as part of the priority registry service, with a digital illustration showing a person sitting on the floor, reading a book.
Apply Today